Ticket Information

Please take a moment to review how easy it is to purchase tickets to events at the Cabot.
Tickets to all concerts and special events at the Cabot can be purchased online through Ticketmaster.com or in person at our box office.  

ONLINE: To purchase online, find your event under Cabot Events on this website (www.thecabot.org) and click on the Buy Tickets link.  This will take you directly to the event page on Ticketmaster where you can choose your seats and purchase your tickets. Service charges apply to all tickets purchased online.

DELIVERY METHODS:  If you purchase online, you will be offered delivery options.  

Mobile Entry is the easiest and safest way to access tickets to your events. When you select Mobile Entry at checkout – your mobile phone is your ticket so bring it to the event.  Your tickets will not be available for print or emailed to you.  Download the TM mobile app to access your tickets easily on your phone.  

Mail: When time allows, tickets may be mailed.  

Will Call: If the concert date is within 10 days, you can choose to pick your tickets up at Will Call.  

Print-at-home: Print-at-home is not an option.  

You can also visit the Cabot page at Ticketmaster.com which lists all Cabot concerts and special events in one place.


BOX OFFICE: The box office is open Wednesday – Friday from 3:00 PM to 6:00 PM as well as 30 minutes before the first event of the day until 30 minutes after the last event begins. To reach the box office you may also email [email protected] or call 978-927-3100 Ext 1.

WARNING REGARDING TICKET RESELLERS: When purchasing online, we caution you to avoid third-party resellers such as Stub Hub, Tickets-Center, Secure Box Office, Seat Geek and the many other ticket resellers who are trying to get your business.  If you google the show you are looking for at the Cabot you may end up on one of these sites and not realize it. Most of them charge much more than face value for tickets and in some cases your tickets may not even be valid and you may be denied entry to the event.  If you purchase from one of these re-sellers, you risk purchasing a counterfeit or invalid ticket. The Cabot does not guarantee tickets purchased from unofficial sources.  

If you need assistance purchasing tickets online, visit the Ticketmaster help page at https://help.ticketmaster.com/s/?language=en_US or call us at the Cabot at 978-927-3100 during box office hours.  

ADA SEATING:  Accessible tickets are for fans with accessible needs and their companions only.  Wheelchair Accessible and Companion Seat tickets are marked with the ADA icon and can be purchased online.  Companion tickets can only be purchased with the purchase of a wheelchair accessible seat.  If you need help purchasing ADA seats call us at the Cabot at 978-827-3100 during box office hours.

HEARING IMPAIRED ASSISTANCE: Assistive listening devices that pipe the sound signal directly from the sound system and designed to work with hearing aids are available at the box office.  

WILL CALL:  Will Call pick-up is located just inside the main entrance to the Cabot.  Will Call opens one hour before showtime. To pick up your tickets you will need to present a photo ID and the credit card used to purchase.  

MOVIE TICKETS:  Regular movie tickets can be purchased at the door or online in advance via links on our website.   Some of our movies have additional features and are considered special events. Tickets for these shows are available through Ticketmaster.   As always if you find your event or movie on our website under Cabot Events and click on the Buy Tickets link, you will get to the right place.  

CHILDREN’S DISCOUNTS: There are child prices for children 3-12 for regular movies and kids’ events only.  Children age 2 or younger who can sit quietly on a lap are not charged. There are no discounts on concert or live event tickets unless noted.  

STUDENT & SENIOR DISCOUNTS: There are Student and Senior discounts for regular movies.  Students must present valid student ID. Age for Seniors is 60+.  There are no discounts on concert or live event tickets unless noted. 

EBT CARDHOLDER DISCOUNTS: Discounts are available on regular movie tickets for EBT cardholders.  

MEMBERSHIP:  The Cabot has a membership program with many wonderful benefits including access to member-only presales and special ticket offers.  Visit our membership page for more information. https://thecabot.org/membership

SUBSCRIBE:  Sign up now on our website to receive weekly updates regarding upcoming shows and special offers.  

GIFT CARDS:  The Cabot sells Gift Cards that are redeemable at the Cabot box office for concert or movie tickets.  They can also be redeemed at the bars and concession stands. Cabot Gift Cards cannot be used online to purchase tickets through Ticketmaster.

REFUNDS, EXCHANGES AND CANCELLATIONS: There are no refunds or exchanges unless otherwise noted.  In the event that a performance cancels or postpones, you will be notified regarding your options.  

WEATHER:  Performances are rarely cancelled due to weather conditions.  We will not issue refunds to performances that are not cancelled.  

RESALE: Can’t go to the concert?  If you purchased your tickets through Ticketmaster,  you can easily sell them to another fan through TM+, Ticketmaster’s official fan to fan resale platform.  This is a safe way to sell your tickets to another fan. You can also purchase tickets this way and be sure that you are getting Ticketmaster verified tickets.  This option is not available on tickets purchased through the box office.

LOST TICKETS: Lost tickets purchased through the Cabot or Ticketmaster may be reprinted at the box office on the night of the show.  Please present a photo ID and the credit card used to purchase. Lost tickets purchased through a ticket broker or unauthorized reseller cannot be reprinted.  

INVALID TICKETS: The Cabot reserves the right to revoke tickets sold by a ticket broker or unauthorized reseller.  If you are holding a revoked ticket, you will not be admitted and will not receive a refund.

TICKET FEES: Ticket service fees are charged in addition to the advertised ticket price and will vary depending on the purchase method.

ADDITIONAL LEG ROOM:  Rows A, B and H  in the balcony have additional leg room.