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FAQs

Photo: Clint Black at The Cabot, 2016 | Photo © Rocco Coviello

Where is The Cabot located?

The Cabot is located at 286 Cabot Street in downtown Beverly on Massachusetts‘ North Shore.

See Plan Your Visit for detailed information regarding parking, public transit  local restaurants and area hotels.

Is the Cabot handicap accessible?

Our orchestra level/main floor has accessible seating. There is no elevator in our almost 100 year old building; currently, the balcony level is only accessible by stairs.

Do you show movies on weekends? 

Most of our movies run during the week because we have live concerts and other events on weekends.  Check our film listings for times here.

Do you serve drinks or food?

Craft beers, fine wines and cocktails are available for purchase at most concerts, events and movies by those who are 21+ with valid identification. We also offer popcorn, candy, bottled water, iced tea and Coke products.

Do you accept credit cards?

Yes. Visa, Mastercard, American Express and Discover are accepted on line and at The Cabot box office.

Do you sell gift certificates?

Yes, Cabot Gift Cards can be purchased at the Box Office.  They can be redeemed at the theater for movie and concert tickets and used at the bar and concession areas.  

Can gift certificates be used to purchase tickets online? 

Unfortunately Cabot Gift Cards can NOT be used to purchase tickets online through Ticketmaster.  Ticketmaster does not currently have a gift card program.  

Can gift certificates be purchased over the phone?  

Yes!  We do accept credit card payments for Gift Cards over the phone and will ship them Priority Mail to your address.  An additional $ 10 will be added to cover postage and handling.  

How do I buy tickets?

See Ticket Information for important information regarding how to purchase tickets to the Cabot. 

Why are there service fees?

Ticket service companies invest in creating software that makes purchasing tickets online possible.  They get paid by charging a fee for each ticket purchased online using their platform. They are providing a service to consumers who live far away or want to avoid driving to the box office. We are working with Ticketmaster, our official ticketing partner, to reduce our online fees. Effective 9/25/19, we are lowering our service fees but you can still avoid them altogether by coming in to purchase your tickets at the Cabot box office during box office hours. 

What are your box office hours? 

3 PM – 8 PM Monday through Saturday.  On Sundays and holidays if we have events, we open and close one hour before/after live events and 30 minutes before/after movies. 

Should I purchase tickets from StubHub, Seat Geek, Vivid Seats, Craig’s List or other third-party resellers?  

No!  Most resellers charge much more than face value for tickets and in some cases your tickets may not even be valid and you may be denied entry to the event.  If you purchase from one of these re-sellers, you risk purchasing a counterfeit or invalid ticket. The Cabot does not guarantee tickets purchased from unofficial sources.  

What is your policy regarding dancing?  

See Shall We Dance for new dancing policies at the Cabot. 

Can I bring my pet?

Only service animals, as defined by the ADA, are allowed.

Are your live shows for all ages?

All shows are for all ages unless otherwise advertised. Parents, please use your own discretion when considering the show.

Can I take photos or video at the show?

No video recording, flash photography or professional SLR cameras are allowed (except by credentialed media and press representatives) at any movie, concert or live event.  Artists who perform at The Cabot have specific rules for each show and The Cabot must abide by these rules.

What age do I need to be to qualify for a senior movie discount?

Anyone age sixty and over qualifies for a senior movie discount at non-matinee movie showings. There are no discounts for seniors at live events.  

What is considered a “matinee” for movies?

A movie before 5:00 PM is considered a matinee. Any movie that begins at 5:00 pm or later is regular pricing.

Do I have to buy a ticket for my young child?

Children age two or younger, who can quietly sit on a lap, are not charged unless you need a seat for them. Otherwise, children of age twelve and under qualify for a children’s discount, but only at non-matinee movie showings.

How do I make a donation to The Cabot?

You can donate online on our donate page on this site, or email us at [email protected] for more information.

Can I rent the theatre for an event?

Yes! Our theatre, Streetside Bar and 2nd floor lobby are all available for private rentals subject to our event schedule. Email jess@TheCabot.org with as much detail as you have for your event, and we will get in touch with you.

Have a question that isn’t answered here? Email us!